FAQ’s

How do you choose the line-up?

We programme the festival from bands who we spot playing in local venues throughout the year, so the line-up is a best of the local scene, with some bigger national acts as well. Our scouts are out and about watching gigs throughout the year, spotting who would be good for the next festival. There’s no application process for bands, so the best way to get on the festival bill is to be as active as possible doing gigs in and around Leicester.

What can performers expect to get from appearing at the festival?

We are very conscious of the need to keep the festival a sustainable, self-funding event so that we can keep holding it year on year. To this end, we don’t have a lot of money available to pay bands and artists, so some fees can be quite low and some artists and bands receive no payment. We see the festival as a great chance for bands to showcase their talent to a wider audience – and hope that everyone appreciates the chance to play to an audience of thousands of people with promotion via our website and social media channels.

Why do you charge a transaction fee?

We charge a £3 transaction fee to cover our costs for processing payments, ticket stock and staffing. Every time we take any form of payment we are charged to process it – whether it’s cards or cash – however if people buy in advance, using cash, the fee is waived. We have taken the decision to charge the fee per transaction – not per ticket – so the costs are spread if more than one ticket is bought. We want people to buy in advance where possible as it really helps us plan – we have a much better idea of how many people will be coming to the festival and can decide things like how much stock to get in and how many staff to rota.

Why can I not hear the outdoor stage across the site?

Because we are so close to residential areas, we are mindful of the direction and volume of our PA system, which means parts of the site will be quieter than others. The best place to hear the sound from any our stages is directly in front of the stage.

What can I bring?

You are welcome to bring picnics and soft drinks (as long as they are not in glass containers) and you can leave and re-enter the festival site as much as you want over the weekend. We have a range of food and drink options available on site and full details will be made available on our website nearer the time.

What should I not bring?

Please no alcohol, glass, disposable barbeques, furniture and animals – only guide and assistance dogs are allowed on site.

Can I smoke at the festival?

Smoking is allowed outside but please help us keep our site clean by using ashtrays on the outside tables and smoking bins. Our policy does not permit electronic cigarettes to be used within marquees or the venue.

How accessible is the site?

The festival is accessible to wheelchair users, though the gardens are on a slope. Our friendly staff and stewards will assist wherever necessary and there are accessible viewing platforms in the outdoor amphitheatre and inside the hall.

How do you choose the traders?

We try to have a selection of different food and drink options which are both affordable and local. We base our choices on feedback from customers from previous years and listen to comments each year to make sure we have a balanced offering for customers.

How can I apply to be a trader?

Traders have to complete and submit an application form which can be found here

What are the age restrictions?

Anyone under the age of 16 must be accompanied by a parent or guardian over the age of 18. Children under ten at the date of the event are admitted free but tickets must still be booked through the Box Office.

How can I travel to the festival?

Travel to and from festivals is the single biggest part of their carbon footprint so please think about using sustainable methods of transport. We are a 10 minute walk from Leicester railway station and there is a secure bike park on site for cyclists. More information on travel is available on our website.

Where can I park?

We have limited spaces for blue badge holders to park close by the main entrance. Please book these in advance via the Box Office. There is limited parking available in the Victoria Park pay and display car park, with NCP car parks a 10 minute walk away at Granby Halls, Welford Road and East Street.

Any more questions?

Please call, visit or email our Box Office and one of our friendly box office team will be able to help you. We are open 10am to 6pm Monday to Saturday. The phone number is 0116 233 3111 and email is dmh-tickets@leicester.gov.uk